Freight Forwarding: A primer - Solving the problems you never knew your supply chain had

Freight forwarding is the worst-understood sub-sector in transportation. As a B2B service, private individuals have little experience of it. As an asset-light model, it differs from the asset productivity imperative of most other transport businesses. However, done right it can print money: high-ROIC, high FCF, defensive in a downturn and with leverage to structurally growing global trade. Forwarders are essential to the functioning of global supply chains. Forwarders have three main functions: as capacity broker, they arrange transportation for customers and intermediate between shippers and carriers; as shipment manager, they monitor goods in transit and respond to disruptions;