Americas Technology: Hardware: Expert Network Series: 2027 Enterprise IT Spending Outlook with Channel Expert

We hosted an investor webinar with Tom Ducatelli, former SVP Sales at SHI on October 15, 2026, as part of our Expert Network Series to discuss 2027 enterprise IT spending outlook. Key takeaways: No 2027 air pocket expected — large customers got early allocation, while pent-up commercial/SMB demand should increasingly convert as supply improves. Agentic AI broadens the hardware opportunity — hybrid/on-prem deployments should drive incremental networking, storage and security demand alongside compute. Dell well positioned to take share — supply-chain execution, pricing, bundling and direct customer relationships provide key advantages in a constrained market. AI expands the traditional IT wallet — spending is increasingly funded by both traditional IT budgets (~3.5%-4% of sales) and incremental business-line budgets. Backlog does not look bubble-like — orders are largely tied to approved projects/non-cancelable POs, with limited speculative stocking or COVID-style double ordering.